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<p>TRANS SERVICE AUTO BG OOD</p>

<p>QUALITY MANAGEMENT SYSTEM</p>

<p>DECLARATION</p>

<p>by the management of TRANS SERVICE AUTO BG OOD<br>regarding the quality policy and strategic quality objectives</p>

<p>The policy of TRANS SERVICE AUTO BG OOD is to improve the management system in order to guarantee increasing customer satisfaction by meeting customer requirements more fully. The quality policy is an equal and integral part of the overall policy and strategy of the company.</p>

<p>We declare our capabilities and commitment:</p>

<ul>
<li>To introduce continuous targeted improvements in the activity necessary for the success of TRANS SERVICE AUTO BG OOD.</li>

<li>To satisfy the requirements and expectations of customers while strictly complying with the legislation in force in the Republic of Bulgaria.</li>

<li>To care for and create traditions for environmental protection, due to the ever-increasing need to care for nature.</li>

<li>To be useful to the state and society.</li>
</ul>

<p>With the implementation of the Quality Management System, the management of TRANS SERVICE AUTO BG OOD sets the following long-term strategic objectives:</p>

<ul>
<li>To strengthen the market positions of the offered services and goods and achieve growth in sales market share.</li>

<li>To achieve the greatest possible transparency of auto service activities while protecting our company interests, knowledge and information.</li>

<li>To develop the vehicle sales activity and make it a full-fledged area of our business.</li>

<li>To maintain a consistently high level of trust from our customers.</li>

<li>To maintain high motivation among our employees and their loyalty to the Company.</li>

<li>To maintain low levels of harmful environmental impact from the Company activity.</li>
</ul>

<p>In implementation of the declared policy and the established strategic objectives, the management undertakes to continuously improve the Quality Management System by motivating all employees of the Company and seeking to attract its business partners - customers and suppliers - to its cause.</p>

<p>As Manager of TRANS SERVICE AUTO BG OOD,</p>

<p>I DECLARE</p>

<p>my personal participation and responsibility in implementing the announced quality policy and</p>

<p>the achievement of the strategic objectives it seeks to accomplish.</p>

<p>Violeta Stoyanova</p>

<p>Date: 04.04.2022</p>

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